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Frequently asked questions
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Plans
Getting Started
Deliveries
Gifting
Quality
Plans
How often do flowers arrive?
About once a quarter, on a day she doesn't expect. Billing can be monthly, quarterly, or yearly. That does not mean a delivery every month.
What’s the difference between Classic, Plus, and Deluxe?
Arrangement quality and size only. Same surprise cadence on every plan, about one delivery per quarter.
Can I cancel?
Yes. Email support@justbecause.io anytime. No contract, no cancel fee.
Who prepares the flowers?
A local florist near her. We don’t warehouse flowers.
Getting Started
How do I sign up?
Pick Classic, Plus, or Deluxe (and monthly, quarterly, or yearly billing), add her details, and complete checkout.
What happens after I subscribe?
A local florist near her prepares each arrangement. Flowers arrive about once a quarter on an unexpected day.
Can I subscribe for more than one person?
Use a separate checkout for each recipient. Each one needs its own address and payment.
Deliveries
What does "unexpected" delivery mean?
You do not pick the date. The recipient is not warned in advance.
Where do you deliver?
Where we can match a local florist near the address you enter at checkout. If we cannot fulfill, we will contact you.
Will the flowers look the same each time?
No. Each arrangement uses seasonal flowers chosen by the florist.
Gifting
Can I buy a subscription for someone else?
Yes. Use the same checkout and enter her name and address. You pay; she receives the flowers.
Does the recipient see the price?
Receipts go to the email used at checkout. Deliveries are the flowers, not the invoice.
Quality
What if a delivery has a problem?
Email support@justbecause.io with a photo and we will help from there.
What if the recipient is not home?
The florist follows their usual doorstep practice. If a delivery cannot be completed, email us and we will follow up.
Talk to us
Questions about a subscription or a delivery? Email support@justbecause.io.
Contact us
support@justbecause.io